bunos365 Privacy Policy

1 Overview

bunos365 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a responsible operator, we understand that the personal information you share with us is sensitive, and we take our obligations under Philippine data protection law seriously.

This Policy applies to all personal data collected through the bunos365 website, mobile application, customer support channels, and any other touchpoint where you interact with the bunos365 brand. It covers data collected from registered players, prospective players who browse the Platform, and individuals who contact our support team.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Data We Collect

bunos365 collects personal data that you provide directly, data generated automatically through your use of the Platform, and data obtained from trusted third-party sources for verification purposes. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., PhilSys ID, passport, driver's license, UMID);
• Contact Data: Philippine mobile number, email address, and residential address;
• Account Data: Username, password (stored in hashed form), security questions, and account preferences;
• Financial Data: GCash account number, Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals;
• KYC Documentation: Copies of government-issued IDs, proof of address documents, and selfie verification images submitted during identity verification;
• Support Communications: Records of your interactions with the bunos365 customer support team, including chat logs and email correspondence.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, and screen resolution;
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the Platform;
• Transaction Data: Deposit and withdrawal history, bet history, game results, and bonus usage records;
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from within the Philippines.

2.3 Data from Third Parties

• Identity verification data from KYC service providers;
• Fraud detection signals from anti-fraud and anti-money laundering service providers;
• Payment confirmation data from GCash, Maya, and banking partners.

3 How We Use Your Data

bunos365 uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data and the corresponding legal basis under the Data Privacy Act of 2012:

bunos365 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, bunos365 processes your personal data on the following legal bases:

• Performance of Contract: Processing is necessary to provide you with the bunos365 gaming services you have registered for, including account management, payment processing, and customer support;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and gaming regulatory obligations;
• Legitimate Interest: Processing is necessary for bunos365's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms;
• Consent: For certain processing activities — such as sending you promotional emails or SMS — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time by contacting our support team or updating your account preferences.

5 Data Sharing & Disclosure

bunos365 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party services that assist bunos365 in verifying your identity and age in compliance with regulatory requirements;
• Fraud Prevention & AML Providers: Services that help bunos365 detect and prevent fraudulent activity and money laundering;
• IT & Hosting Providers: Cloud infrastructure and technology service providers who host and maintain the bunos365 Platform under strict data processing agreements;
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory instruction;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law.

All third-party service providers who process personal data on behalf of bunos365 are bound by data processing agreements that require them to process data only on our instructions and in compliance with the Data Privacy Act of 2012.

6 Cookies & Tracking Technologies

bunos365 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set;
• Analytics Cookies: Help us understand how players use the Platform so we can improve the experience. Data collected is aggregated and anonymized where possible;
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may opt out at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bunos365 Platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

bunos365 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations;
• Transaction & Financial Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML law;
• KYC Documentation: Retained for five (5) years following account closure or the completion of the relevant transaction;
• Support Communications: Retained for two (2) years from the date of the last interaction;
• Usage & Analytics Data: Retained in aggregated, anonymized form for up to three (3) years for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with bunos365's data disposal procedures.

8 Data Security

bunos365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the bunos365 Platform;
• AES-256 encryption for sensitive personal data stored at rest on bunos365 servers;
• Passwords stored exclusively in hashed, salted form — bunos365 staff cannot view your password in plain text;
• Multi-factor authentication (MFA) options available for player accounts;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Incident response procedures to detect, contain, and notify affected players of any personal data breach within the timeframes required by the National Privacy Commission (NPC).

9 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bunos365:

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act of 2012.

10 Children's Privacy

If bunos365 discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable Philippine law.

If you are a parent or guardian and believe that your child has registered on the bunos365 Platform, please contact our support team immediately at the details provided in Section 14.

11 International Data Transfers

bunos365 primarily stores and processes personal data on servers located within or serving the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services.

Where such transfers occur, bunos365 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process data to a standard equivalent to that required by the Philippine Data Privacy Act of 2012. bunos365 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first obtaining your consent or establishing another lawful transfer mechanism.

12 Third-Party Links

The bunos365 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the bunos365 Platform and does not cover the privacy practices of any third-party websites. bunos365 is not responsible for the content or privacy practices of any linked third-party site. We encourage you to review the privacy policy of any third-party site you visit.

13 Updates to This Policy

bunos365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The effective date of the current version of this Policy is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the bunos365 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bunos365, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.